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Website Terms and Conditions

Ciao Design Studio Last updated: July 2026

This website is operated by CDS Window Furnishings, the specialist window-furnishings division of Ciao Design Studio. By accessing or using this website, you agree to these Website Terms & Conditions.

 

If you do not agree, please discontinue using the website. 

About this website

This website provides general information about:

- Indoor and outdoor window furnishings

- Curtains, sheers, blinds and shutters

- Motorisation and control options

- Soft furnishings and upholstery

- Residential, commercial and trade services

- Consultation, specification and installation capabilities

Website content is general information only and is not a quotation, contract, technical specification or guarantee that a particular product is suitable or available for your project.

Project-Specific Advice

Window-furnishing recommendations depend on factors including:

- Site conditions

- Measurements

- Structure and fixing requirements

- Electrical or motorisation requirements

- Fabric and product availability

- Colour and material variation

- Installation access

- Building and project requirements

 

You should not rely solely on website information when selecting, ordering or installing a product. Final recommendations and specifications will be confirmed through the relevant consultation, quotation, order confirmation or project documentation.

Quotations and Contracts

Submitting an enquiry through the website does not create a contract.

A project contract is created only when the applicable quotation, scope, price and terms have been accepted in accordance with the stated acceptance requirements.

Project-specific quotations or order documents may contain additional terms regarding:

- Deposits and payment

- Site measurements

- Product selection

- Custom manufacturing

- Lead times - Installation

- Variations

- Cancellations

- Warranties

- Client-supplied information

- Access and site readiness

 

If there is an inconsistency between these Website Terms and an accepted project-specific agreement, the project-specific agreement will apply to that project, subject to applicable law.

Product Information and Availability

We aim to present product information accurately, but:

- Colours may vary between screens, samples and manufactured products

- Natural fabrics and materials may contain variations

- Images may show products, colours or configurations that are no longer available

- Specifications and supplier ranges may change

- Product availability and lead times are not guaranteed until confirmed

- Images may be illustrative and may not represent exact scale, colour or installation conditions

 

Final selections should be confirmed using current samples, technical information and written project documentation.

Website Accuracy

We take reasonable care when preparing website content but do not guarantee that all information is complete, current or free from error. We may correct, update or remove website content without notice. Please contact us before relying on information that is important to a purchasing, construction or project decision.

Australian Consumer Law

Nothing in these Website Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation. Where liability cannot legally be excluded, these terms operate only to the extent permitted by law.

Intellectual property

Unless otherwise stated, the website and its content—including text, branding, layouts, graphics, photographs and design material—are owned by or licensed to CDS Window Furnishings or Ciao Design Studio.

 

You may view and print website content for personal, non-commercial reference.

 

You must not reproduce, publish, modify, distribute, commercially exploit or use website content without prior written permission, except where permitted by law.

Project photography

Images displayed on the website may include completed projects, supplier imagery or licensed photography. You must not reproduce or use those images without written permission from the relevant rights holder. Project images are illustrative and should not be interpreted as a promise that identical results can be achieved in every property. 

Third-party links

This website may contain links to third-party websites, suppliers, social-media platforms or services. Those links are provided for convenience only. We do not control or endorse third-party content and are not responsible for its accuracy, availability, security, privacy practices or terms. 11. Website availability and security

Website Availability and Security

We do not guarantee uninterrupted or error-free access to the website. You must not:

- Interfere with the website’s operation or security

- Attempt unauthorised access

- Introduce malicious code

- Use automated systems to improperly extract website content

- Use the website for unlawful or fraudulent purposes

Limitation of Liability

To the extent permitted by law, we are not liable for loss arising solely from:

- Reliance on general website information without obtaining project-specific advice

- Temporary website interruption

- Third-party websites or services

- Unauthorised use of the website

- Inaccuracies caused by information supplied by third parties This clause does not exclude liability that cannot lawfully be excluded.

Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy.

Changes To These Terms

We may update these Website Terms & Conditions from time to time. The current version will be published on this website with its most recent update date. Continued use of the website after an update constitutes acceptance of the revised terms.

Governing Law

These Website Terms & Conditions are governed by the laws of Victoria, Australia. You submit to the jurisdiction of the courts and tribunals of Victoria and any courts entitled to hear appeals from them.

Contact

Questions about these terms may be directed to:

CDS Window Furnishings 6/223 Upper Heidelberg Road Ivanhoe VIC 3079 Australia

Phone: 0452 656 228

Email: team@ciaodesign.com.au

CDS Window Furnishings

A specialist division of Ciao Design Studio.

Design-led indoor and outdoor window-furnishing solutions for residential, commercial and trade projects.

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Contact:

6/223 Upper Heidelberg Road Ivanhoe VIC 3079

0452 656 228

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